Gallery
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- This topic has 6 replies, 3 voices, and was last updated 13 years, 8 months ago by
Linda Steider.
- AuthorPosts
- September 24, 2008 at 3:24 pm #9235
glassartguy
ParticipantI’m not having any luck uploading my images. I end up with a blank page that says done, but there is nothing in my Gallery. Are my files too big, I tried with just one image but that didn’t work either. Any suggestions?
September 24, 2008 at 4:48 pm #10849Anonymous
InactiveWhat is the file size of the image and what browser are you using?
Paul
FusedGlass.Org
Helios Kiln Glass Studio
PaulTarlow.comOctober 1, 2008 at 3:47 pm #10850Linda Steider
ParticipantWhen I clicked on ‘my gallery’ to upload, I got this:
“Authentication Failure
Your change cannot be completed due to a loss of session data. Please try again. If it still doesn’t work, try logging out and logging back in.
I’m on a mac, safari & didn’t get as far as uploading a file, but when I do, what size should it be?
Linda
October 2, 2008 at 2:46 am #10851Anonymous
InactiveFile size needs to be 50K or less. Image can be any size — but will be scaled down if bigger than 500 pixels across.
Did you try logging out and back in as suggested by the error message?
Thanks,
Paul
Paul
FusedGlass.Org
Helios Kiln Glass Studio
PaulTarlow.comOctober 2, 2008 at 5:02 am #10852Linda Steider
ParticipantBoth times got the error message; logged out & back in again, same message.
Linda
October 3, 2008 at 3:34 am #10853Anonymous
InactiveLinda – I’ve been able to upload from my system with Safari for Windows — but unfortunately I do not have access to a Mac.
One more thing to try:
- Log out of the site
- Delete your browser’s cookies
- Log back in
I will continue to research this — it would also be helpful if you could try with Firefox — that will help me identify if it is a browser issue or an issue with your account.Thanks,Paul
Paul
FusedGlass.Org
Helios Kiln Glass Studio
PaulTarlow.comOctober 10, 2008 at 2:35 pm #10854Linda Steider
ParticipantIn case anyone else has the same problem I was having, I unblocked my pop up windows & that finally did the trick.
Linda
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