Hi – does anyone know how to go about getting a kiln fixed? I have an Olympic Glass Kiln with a RTC 1000 Controller – The coils in the lid come one whenever it is plugged in (even when shut off) and the controller doesn’t control it at all. . . . I live in a very very rural area so there are no kiln repairmen in the area
This is almost certainly a failed relay. It happens.
Changing a relay isn’t hard – it is about the same level of difficulty as changing a wall switch. Often the hardest part is figuring out which one went bad (if there are more than one) but I usually replace them as a set.